Privacy Policy

Introduction

Fresco Flavors (“we,” “us,” or “our”) operates the Fresco Flavors website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or make a purchase. By using our site, you consent to the practices described here. If you do not agree, please do not use our site.

Information we collect

We may collect the following types of information:

• Information you provide: Name, email address, shipping and billing address, phone number, payment information (processed by our payment providers), and any messages you send us (e.g., contact form, support requests).
• Order and account information: Order history, preferences, and account details if you create an account.
• Automatically collected information: IP address, browser type and version, device type, referring URL, pages visited, and approximate location (e.g., country or region). We may use cookies and similar technologies for this purpose.

How we use your information

We use the information we collect to:

• Process and fulfill your orders and send order confirmations and shipping updates.
• Communicate with you about your account, orders, and customer service requests.
• Send marketing communications (e.g., newsletters, offers) if you have opted in; you may unsubscribe at any time.
• Improve our website, products, and services (e.g., analytics, site performance).
• Prevent fraud, comply with legal obligations, and enforce our Terms of Service.

Sharing your information

We do not sell your personal information. We may share your information with:

• Service providers: Payment processors, shipping carriers, email and hosting providers, and analytics partners who assist us in operating our business. They are contractually required to use your information only for the purposes we specify and to protect it appropriately.
• Legal and safety: When required by law, to protect our rights or the safety of others, or in connection with a merger, sale, or other business transfer.

Cookies & similar technologies

We use cookies and similar technologies (e.g., local storage) to remember your preferences, keep you logged in, analyze site traffic, and improve your experience. You can control cookies through your browser settings; disabling some cookies may limit certain features of the site.

Security

We use reasonable technical and organizational measures to help protect your personal information against unauthorized access, loss, or alteration. No method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.

Your rights & choices

Depending on where you live, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights or update your preferences (e.g., unsubscribe from marketing emails), contact us at info@frescoflavors.com or use the link in our emails. We will respond in accordance with applicable law.

Children

Our site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. We encourage you to review this page periodically. For material changes, we may provide additional notice (e.g., by email or a notice on the site). Your continued use of the site after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions or to exercise your rights, contact us at info@frescoflavors.com or via our Contact page.