Support

Frequently Asked Questions

Whatever herb we got you covered. Find answers about our products, retail partnerships, and culinary tips.

Product FAQs

What makes Fresco herbs different from fresh or dried herbs?

Our freeze-dried herbs retain color, flavor, and nutrients far better than air-dried herbs, and they rehydrate quickly when added to dishes. Unlike fresh herbs, they have a long shelf life without refrigeration, so you get the best of both worlds.

How should I store Fresco herbs after opening?

Keep the jar tightly sealed in a cool, dry place away from direct sunlight. No refrigeration needed. Properly stored, our herbs stay fresh for up to 12 months after opening.

Are Fresco herbs certified organic?

Yes. Our herbs are 100% certified organic, grown without synthetic pesticides or fertilizers. We maintain full traceability from farm to jar.

Do I need to rehydrate herbs before using them?

No. You can add our freeze-dried herbs directly to hot dishes, sauces, or dressings—they rehydrate in seconds. For cold preparations like salads, you can sprinkle them as is or briefly soak in a little water or oil if you prefer a softer texture.

Do you add salt, sugar, or preservatives to the herbs?

No. Our jars contain only organic herbs—no salt, sugar, oil, or artificial preservatives. The long shelf life comes from gentle freeze-drying and airtight packaging.

Are your jars recyclable or reusable?

Yes. Our glass jars are widely recyclable. Many customers also reuse them for spices, teas, or small pantry items. Please rinse and dry before recycling or reusing.

Are Fresco herbs suitable for people with allergies?

Our herbs are produced in facilities that follow strict food-safety and cleaning protocols. If you have specific allergen concerns, please check the label and contact us so we can share the most up-to-date allergen information.

Can I use Fresco herbs in beverages like teas or cocktails?

Yes. Add herbs such as mint, basil, or rosemary directly to hot water, simple syrups, or cocktail mixes. They infuse quickly and can be strained out or left in for extra aroma.

Retailer FAQs

How do I become a Fresco retail partner?

Contact our retail team at info@frescoflavors.com or via our Contact page. We’ll discuss your store format, volume needs, and how our vertically integrated supply chain can support your shelves.

What is your minimum order quantity for retailers?

MOQs vary by product and region. Our team will provide tailored terms based on your store size and ordering frequency. We work with both independent grocers and larger retail chains.

Do you offer co-op marketing or promotional support?

Yes. We offer in-store materials, digital assets, and promotional support for qualifying partners. Ask our retail team about available programs when you reach out.

What is your shelf life for retail products?

Our freeze-dried herbs typically have a 24–36 month shelf life from production when stored properly. This supports efficient inventory management and reduces shrink compared to fresh herbs.

Do you ship directly to individual store locations or central warehouses?

We can work with both centralized and direct-to-store models, depending on your distribution setup. Our team will help design a program that fits your logistics.

Can you support private label or custom formats?

For qualified partners, we can discuss private label opportunities or custom pack sizes. Reach out to our retail team with your requirements and timelines.

How do you handle out-of-stocks or supply disruptions?

Our vertically integrated model is built to minimize disruptions. If issues arise, we communicate quickly, suggest substitutions, and work with your team on recovery plans.

Do you provide data or insights on category performance?

Where available, we partner with retailers to review sales performance and shopper behavior, and to optimize assortment and merchandising for the herbs category.

Culinary FAQs

How do I substitute freeze-dried herbs for fresh?

Use about one-third the amount of freeze-dried herbs as you would fresh (e.g., 1 tsp freeze-dried ≈ 1 tbsp fresh). Add early in cooking for deeper flavor, or at the end for a brighter finish.

Can I use Fresco herbs in cold dishes like salads and dressings?

Absolutely. Sprinkle directly onto salads, mix into dressings, or fold into dips and spreads. The herbs rehydrate quickly in oil or vinegar and add vibrant flavor without wilting.

Which herbs work best for baking?

Basil, oregano, rosemary, and thyme are excellent in breads, focaccia, and savory pastries. Add them to the dough or sprinkle on top before baking. Mint and basil also pair well with sweet bakes like tarts and fruit desserts.

Where can I find recipes using Fresco herbs?

Check our Recipes section and follow us on social media for inspiration. Our herbs work in any recipe that calls for fresh or dried herbs—simply adjust quantities as described above.

Do I add herbs at the beginning or end of cooking?

For slow-cooked dishes like stews and sauces, add herbs earlier so they can infuse deeply. For fresh, bright flavor in pastas, salads, or eggs, add a final pinch right before serving.

Can I mix different Fresco herbs to create my own blends?

Definitely. Create your own house blends for roasting vegetables, grilling meats, or seasoning soups. Mix in a small bowl first so you can taste and adjust the balance.

Do Fresco herbs work in air fryer and grill recipes?

Yes. Toss vegetables, potatoes, or proteins in oil and sprinkle with herbs before cooking, or finish with an extra pinch after they come out of the air fryer or off the grill for a fresh aroma.

What are some easy weeknight dishes to start with?

Try herb-roasted potatoes, creamy basil pasta, garlic and herb chicken, or a simple tomato salad with oregano and olive oil. A small spoonful of herbs can completely change everyday dishes.